Description
Difficult conversations don’t have to end in discomfort — they can lead to breakthroughs.
This Knowledge Byte equips you with the language, empathy, and confidence to navigate sensitive discussions. Learn how to listen deeply, respond thoughtfully, and express your truth without defensiveness.
Whether it’s feedback, conflict, or alignment — you’ll discover how to stay grounded and objective.
Because great communicators don’t avoid tension — they transform it into trust.
What You’ll Learn
Stay composed in tough conversations
Balance empathy with assertiveness
Deliver feedback that builds trust
Resolve workplace conflict respectfully
Here is a ~minute preview of the Knowledge Byte:

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